Outsourcing Mobile Device Management.

"'Outsourcing can be extremely valuable because mobile wireless technology is changing so rapidly,' says Ellen Daley, vice president and research director at Forrester. Outsourcers have the manpower that most information-technology departments don't. As a result, outsourcers are better equipped to track changes in the mobile software and hardware markets. 'Outsourcing helps firms diversify their risk and shift it to a partner who knows more about the topic, allowing information-technology departments to get back to their core expertise,' Daley explains."