"InnoPath's platforms deal with the general consumer and enterprise segments. For the former, the platform helps operators reduce the time needed for a person to handle a problem with the subscriber and avoid the recall of a terminal. This includes providing application updates remotely over the air.
In the enterprise market, platforms allow better management of handsets and have more of a focus on security issues.
InnoPath also provides a self care portal, allowing the customer to find solutions to many of their problems without having to talk to an assistant."
