InnoPath’s Customer Service Portal Receives Product of the Year Honors.

"InnoPath’s Self-Care Portal is easy to use and comes with ready to use services for firmware updates, device protection, and device configuration, giving the operator a new front-line weapon for simplifying services for its subscribers. By extending interactive device management functionality to this new audience, InnoPath provides a fast and efficient way for mobile network operators around the globe to resolve support calls, thereby increasing subscriber satisfaction and reducing churn, in addition to enhancing the productivity of their customer care organizations... The solution may be deployed by the operator in support of both consumers and enterprises."