MDM: Lifeline in the Storm.

David Ginsberg, vice president of marketing for InnoPath, writes: "MDM is not going to solve all of the operator’s problems, and surely won’t cure the global economy, but it can begin to make a dent into smartphone support costs, building satisfaction and loyalty at the same time. For those of you who are into 'Who Wants To Be a Millionaire?' think of it as a lifeline in the storm."