"NEC's Device Management solution enables Mobile Operators to provide essential and effective mobile device management that increases customer satisfaction through remote device management and avoids user churn, while delivering new revenue generating services and enhancing user experience through users' life logs...
Carrier IQ's Mobile Service Intelligence solutions use software embedded on the mobile phone to provide detailed data regarding network and device performance, which when combined with Carrier IQ's IQ Insight analytics suite, gives carriers and OEMs an exceptionally thorough view of service delivery across their entire customer base. With this information, customer care operators can accurately diagnose user problems and improve both network and device performance."
