Wadaro, monitoring mobile network and services performance.

"This is the problem Wadaro addresses, monitoring network and service performance from the phone. It's embedded software on the phone, from a simple SIM (Subscriber Identity Module) application to a sophisticated OS (Operating System) application. At the lowest end it just monitors the phone state when a call terminates, so its impact on the phone is not perceptible to the user, and it enables an operator to make its existing phone portfolio become part of the network, service and usage monitoring... With Wadaro when the customer calls the support team, the CSR (Customer Service Representative) can know the phone model without asking the customer. Even if the customer has purchased their own unlocked phone elsewhere, the operator can still know the make, model and its performance history. Next, the operator can proactively identify and remedy errors."