SmartTrust: Sending the right signals.

"SmartTrust's mobile device management promises to enhance the operator, subscriber relationship... According to Strategy Analytics nearly five million handsets were subject to a firmware recall last year at a cost of $145 per unit. At present, 7 per cent of handsets have a problem that requires customer care interaction. By 2010, MDM technologies will provide operators with a combined annual saving in customer-care costs of nearly $1.5 billion."