Synchronica launches automated device management hotline.

"Synchronica's Automated Device Management Hotline is initiated by the end user selecting a device management menu item on his device. The Automated Hotline guides the user interactively through a menu-driven dialog. The server then performs automatically device diagnosis and repair and, depending on the problem, reconfigures the device or upgrades the firmware over-the-air (FOTA). The hotline application can be built in Synchronica's server-side, XML-based scripting language Sydemas, and is SyncML (OMA DM) compliant. Synchronica's SyncML DM Server Automated Device Management hotline runs on any J2EE compliant application server, RDBMS and FTP file server and works with any mobile phone supporting SyncML (OMA DM) and FOTA."