"Demand for feaures such as VoIP and sales force automation on mobile devices is creating a major support headache for IT departments, according to a survey released by Coleman Parkes, on behalf of Mformation. Despite the rapid spread of these applications, the survey found that mobile operators weren’t helping to relieve any pressure off the IT department.
Roughly two-thirds of businesses would happily ditch their network providers if they could find a supplier that provided mobile device management services to help them support their applications."
